Privacy Policy

Introduction Welcome to Fairyberry. We are committed to protecting the privacy and security of your personal information. This policy outlines how we collect, use, and safeguard your data, ensuring transparency and trust throughout your shopping experience.

What Information We Collect

• Personal Information: Including but not limited to your name, address, email address, and phone number, which you provide when you register, place an order, or interact with our services.
• Payment Information: We collect payment details when you make a purchase to process transactions securely.
• Technical Data: Such as your IP address, browser type, and browsing activities on our site to enhance your user experience and improve our services.

Why We Collect Your Data

• Order Fulfillment: To process and deliver your orders efficiently.
• Customer Service: To provide you with support and manage your queries.
• Marketing and Promotions: To keep you informed about new products, special offers, and updates, if you have opted-in for such communications.
• Improvement of Services: To better understand your needs and preferences, helping us tailor our offerings.

How We Protect Your Data We implement robust security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, access controls, secure servers, and firewalls.

Sharing of Your Information We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These third parties agree to keep this information confidential. Other disclosures may only occur if required by law.

Your Rights Over Your Information You have the right to access, correct, or delete your personal data held by us. You can also object to processing, request the restriction of processing, or the portability of your data. Instructions on how to exercise these rights are provided on our website.

Cookies and Tracking Technology We use cookies to enhance your browsing experience. You can choose to accept or decline cookies, but opting out may limit your use of certain features.

Children’s Privacy Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children without proper consent from a parent or guardian.

Changes to Our Privacy Policy We may update this privacy policy occasionally to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes and indicate the updated policy's effective date at the top of the policy.

Contact Us If you have questions or concerns about this privacy policy or our practices, please contact us via support@fairyberry.com.au.

This detailed policy ensures compliance with major data protection laws and demonstrates your commitment to your customers' privacy rights and security.